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One is the onboard graphics adapter which is usually integrated with the processor and the second is the dedicated graphics card unit. Most of the modern computers today have two graphics cards. Run the application using the dedicated graphics card In case your graphics card does support the Feature Level 10.0 but you are experiencing this issue then do the following steps. Make sure to update your graphics card if you have the resources to do so. The only way to fix this if this is what’s causing the problem is to get a new graphics card that supports this feature. Your graphics card does not support Feature Level 10.0.Your operating system needs to be updated.Your graphics card drivers are outdated.
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If the feature level 10_0 (10.0) is not showing among the Feature Levels entries inside DirectX Diagnostic Tool then it could be because of the following reasons: To check if your graphics card can support the required feature levels, go to the Display tab under Drivers and see which Feature Levels are supported by your graphics card.
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